At Entourage, we are committed to providing the highest level of guest care and customer experience to each and every one of you!
As a courtesy to our guests, we email and/or text reminders beginning one week prior to your appointment time. However, if we are unable to contact you with appointment confirmation, it is the guests responsibility to remember the date and time to avoid late arrivals, missed appointments, and cancellation fees.
Entourage Salon and Spa Reservation/cancellation guidelines:
- A valid credit card is required at the time of scheduling to hold ALL reservations.
- For the courtesy of all our guests and team members, a MINIMUM OF 24 HOURS NOTICE IS REQUIRED for all appointment adjustments, rescheduling, or cancellations.
- Cancellations less than 24 hours will be charged 50% of the service booked
- If you do not provide Any notice (no-show) prior to missing your appointment, you will pay 100% of the service cost
- If you cancel or reschedule your appointment with MORE than 24 hours notice you will not be charged. We appreciate the advanced notice so other guests have the opportunity to fill the open spot.
Call, text or email us anytime during regular business hours!
Call: (920) 459-7110
Text: (920) 409-4450
Email: entouragesalonandspa@yahoo.com
We completely understand that life happens and we truly appreciate your support in helping us provide the best care, not just for YOU but for ALL of our guests and team members!
