Cancellation Policy

Entourage Salon and Spa  Reservation/cancellation guidelines:

  • A valid credit card is required at the time of scheduling to hold ALL reservations.
  • For the courtesy of all our guests and team members, a MINIMUM OF 24 HOURS NOTICE IS REQUIRED for all appointment adjustments, rescheduling, or cancellations.
  • Cancellations less than 24 hours will be charged 50% of the service booked
  • If you do not provide Any notice (no-show) prior to missing your appointment, you will pay 100% of the service cost
  • If you cancel or reschedule your appointment with MORE than 24 hours notice you will not be charged. We appreciate the advanced notice so other guests have the opportunity to fill the open spot.

We completely understand that life happens and we truly appreciate your support in helping us provide the best care, not just for YOU but for ALL of our guests and Team Members

Kindly call (920) 459-7110. We are happy to help you make any necessary changes to your reservations